Privacy policy

Kiddo Wonder Store operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services").

Kiddo Wonder Store is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

We may collect or process the following categories of personal information:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, payment details, and transaction information.
  • Account information including username, password, security questions, preferences and settings.
  • Transaction information including items viewed, purchased, returned, exchanged or cancelled.
  • Communications with us including customer support messages.
  • Device information including IP address, browser and network details.
  • Usage information including interactions with the Services.

Personal Information Sources

  • Directly from you when you interact with our Services
  • Automatically through cookies and similar technologies
  • From service providers acting on our behalf
  • From partners or third parties

How We Use Your Personal Information

Provide, Tailor, and Improve the Services: We use your data to process orders, manage accounts, fulfill purchases, handle returns, and improve user experience.

Marketing and Advertising: We may send promotional communications and show personalized ads.

Security and Fraud Prevention: We use data to detect fraud, secure accounts, and protect users.

Communicating with You: We use your information for customer support and service communications.

Legal Reasons: We may process data to comply with laws and legal requests.

How We Disclose Personal Information

  • With Shopify and service providers (payment, shipping, IT, analytics)
  • With marketing and business partners
  • When required by law or with your consent
  • With affiliates or within corporate group
  • In business transactions such as mergers or restructuring

Relationship with Shopify

The Services are hosted by Shopify, which processes personal information to operate and improve services. Data may be transferred internationally as part of service delivery.

Third Party Websites and Links

We are not responsible for third-party websites linked from our Services. You should review their privacy policies separately.

Children's Data

We do not knowingly collect data from children under the legal age in your jurisdiction.

Security and Retention

We use reasonable safeguards but cannot guarantee perfect security. We retain data as long as necessary for business and legal purposes.

Your Rights and Choices

  • Access your data
  • Request deletion
  • Correct inaccurate data
  • Data portability
  • Opt out of targeted advertising
  • Restrict processing
  • Withdraw consent

Complaints

You may contact us regarding privacy concerns and may have rights to appeal or contact authorities depending on your location.

International Transfers

Your data may be processed outside your country using appropriate legal safeguards.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time and will post updates on this page.

Contact

Address: 7 29 Garfield St Five Dock Sydney NSW 2046
Email: welcome@kiddowonderstore.com
Phone: +61 451 173 048
Business Hours: 9am-5pm